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PRIVACY POLICY | TERMS OF CONDITIONS AND USE
Terms of Use
Terms of Use of the tugo App application
Please read these terms and conditions ('terms', 'terms and conditions') carefully before using the tugo App application (the 'service') operated by tugo App ('we', 'our').
Terms of Use
We provide you with its services, which are subject to the conditions set out below in this document. Each time you visit this application, use its services or make a purchase, you agree to the following conditions. That is why we urge you to read them carefully.
Privacy Policy
Before continuing to use our application, we recommend that you read our privacy policy regarding the collection of data from our users. It will help you better understand our practices.
Copyright
The content posted on this app (digital downloads, images, text, graphics, logos) is the property of tugo App and/or its content creators and is protected by international copyright laws. The entire compilation of the content found on this app is the exclusive property of tugo App, with copyright for this compilation of tugo App.
Communications
All communication with us is electronic. Whenever you send us an email or visit our app, you will be communicating with us. You hereby agree to receive communications from us via email or WhatsApp. If you subscribe to news on our app, you will receive regular emails from us. We will continue to communicate with you by posting news and notices on our app and by sending you emails. You also agree that all notices, disclosures, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Applicable Law
By visiting this application, you agree that the laws of our country, without regard to the principles of conflict of laws, will govern these terms and conditions, or any dispute of any kind that might arise between tugo App and you, or its business partners and associates.
tugo modality
tugo's payment method is by "levels" these levels have an accumulative scope of monthly orders. The business must pay said fee depending on the level it is in (Please see levels here). This order report will be generated every last Friday of each month and must be paid in full no earlier than the 3rd of the following month. In case it is not fully settled, your platform is deactivated until it has been paid in full, plus penalties if any have been imposed.
Payment methods
tugo offers several payment methods to its customers, thus facilitating purchases and sales. These methods can change and are implemented by tugo without exception. Cash, card payment (debit or credit) online, card payment to the driver. If you choose to have only cash you must maintain a minimum of 100 orders per month to deactivate card payments. By accepting and authorizing the use of the tugo platform you accept the terms and conditions that it implies.
Card payment rates
Card payments through the different means will be the following;
Clip: 2.9% + VAT - Debit or credit cards, international cards, American Express cards
Stripe: 3.6% All types of cards
Disputes
Any dispute related in any way to your visit to this application or to the products you purchase from us will be arbitrated by a state or federal court in our country and you agree to the exclusive jurisdiction and venue of such courts.
Comments, Reviews and Emails
Visitors may post content as long as it is not obscene, unlawful, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or otherwise injurious to third parties.
Content must be free of software viruses, political campaigning and commercial solicitation.
We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant tugo App the non-exclusive, royalty-free, irrevocable right to use, reproduce, publish and modify such content throughout the world in any media.
License and Site Access
We grant you a limited license to access and make personal use of this application. You are permitted to download it but not to abuse it.
User Account
If you are the owner of an account on this application, you are solely responsible for maintaining the confidentiality of your private user data (username and password). You are responsible for all activities that occur under
Privacy Policies
“tugo”
This privacy policy sets out how the App uses and protects any information that you provide when you use this App.
The App is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this App, then you can be assured that it will only be used in accordance with this privacy statement.
The App may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective as of 4 April 2022.
What they collect
We may collect the following information:
name and title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, fax or post. We may use the information to personalise the application according to your interests.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our application in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better Application, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Application.
Links to other Applications
Our Application may contain links to other Applications of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other Application. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and check the privacy statement applicable to the Application in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the application, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may
Privacy Policy Cont.
Last Updated: 26/March/2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words whose initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in the singular or plural.
Definitions
For the purposes of this Privacy Policy:
● You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Under the GDPR (General Data Protection Regulation), You may be referred to as the Data Subject or the User as you are the individual using the Service.
● Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to
tugomenus.com, owned by TUGO DIGITAL LLC.
For the purposes of the GDPR, the Company is the Data Controller.
● Application refers to the software program provided by the Company that You download onto any electronic device, referred to as tugomenus.com
● Affiliate refers to an entity that controls, is controlled by, or is under common control with a
party, where "control" refers to ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
● Account means a unique account created for You to access our Service or parts of our Service.
● Website means tugomenus.com, accessible from tugomenus.com
● Service means either the Application or the Website or both.
● Country means: Mexico
● Service Provider means any natural or legal person that processes data on behalf of the Company. It refers to third party companies or individuals employed by the Company to
facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service or assist the Company in analyzing how the Service is used.
For the purposes of the GDPR, Service Providers are considered Data Processors.
● Third Party Social Media Service means any website or social media website through which a User can log in or create an account to use the Service.
● Personal Data means any information relating to an identified or identifiable individual.
For the purposes of the GDPR, Personal Data means any information relating to You, such as a name, an identification number, location data, online identifier or one or more factors specific to physical, physiological, genetic, mental, economic, cultural or social identity.
● Cookies are small files that a website places on Your computer, mobile device or any other device containing the details of Your browsing history on that website, among its many uses.
● Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
● Usage Data means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
● Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal entity that, alone or jointly with others, determines the purposes and means of the processing of Personal Data.
Collection and Use of Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
● Email address
● First and last name
● Phone number
● Usage Data
Usage Data
Usage Data is collected automatically when you use the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Service through a device